Gurukul product return and exchange policy gives you an option to return or exchange the purchased products. There are certain points we would like to mention for the return/exchange process.
- We accept return/exchange requests within 7 days of the product delivery.
- The product that needs to be returned/exchanged must be unused with intact packaging and no damages.
- In case of wrong product / damaged product delivery, a 100% refund will be offered by the company. Our delivery executive will pick up the order and do a quality check of the returned package.
- In case you have ordered the wrong product and wish to return/ exchange it, you will be responsible for returning the product on your own. Please note, you will have to bear all the expenses.
- If the returned product passes the quality check, the refund will be initiated within 10-12 working days. Payment gateways refund process could take 7 to 8 working days (excluding bank holidays).